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Frequently Asked Questions
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What do all the letters after your names mean?
LPC - Licensed Professional Counselor
LMFT - Licensed Marriage and Family Therapist
NCC - National Certified Counselor
LCAS - Licensed Clinical Addictions Specialist
CCMHC - Clinical Mental Health Counselor
What kind of education do your therapists have?
All of our therapists have a graduate degree (Ed.D, MEd, MA, or MS) of
some kind in a mental health field and then obtained the additional
necessary clinical training to become licensed to practice in the state of North Carolina.
What population groups do your therapists work with?
Among the five of us, we work with all population groups including
children, adolescents, and adults. We work with groups, couples, and
families as well. To find out what population group each therapist works
with, go to the About Us page and click on the therapist's name.
What kinds of problems do your therapists treat?
We treat a wide range of mental and emotional problems including depression,
anxiety/panic, bi-polar disorder, schizophrenia, eating disorders, addictions,
personality disorders, post-traumatic stress disorder, and behavior problems.
We also help people cope with such life events as divorce, grief, retirement,
and chronic illness and to resolve relationship issues. To find out what each
therapist treats, go to the About Us page and click on the therapist's name.
Do you prescribe medication?
No. Currently, only medical doctors such as psychiatrists and other
physicians as well as nurse practitioners can prescribe medication.
However, we work closely with psychiatrists and family care physicians
and will refer clients for medical and psychopharmacological evaluations
when called for as well as educate clients about their medications and
help monitor their effectiveness.
Will insurance pay for me to see your therapists?
Most insurance plans will pay for services rendered by an any of
our therapists. Call your insurance provider and give them the name
and credentials of the therapist you wish to see, and they should be
able to tell you if they cover treatment.
What about Medicaid?
Two of our therapists accept Medicaid: Harriet Bullock and Heidi Birkner.
Do I pay you when I see you or do you bill me?
Each therapist has their own policy regarding this, but overall,
we all prefer to be paid for our services when you receive them.
But if you are using insurance, then you can just make your co-pay,
and we will file for the balance.
Do you accept credit and check cards?
All our therapists accept Visa, Mastercard and check cards.
With the exception of Heidi Birkner they also accept Discover.
May I smoke in your office?
No. We ask that smoking take place outside.
May I bring food to your office?
We prefer that folks do not bring food to the office, but
it is fine for you to bring something to drink with you.
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